CRUISEHOST offers you this solution for your direct customer service :

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... standardization options

... steering options

You need a counter solution that guides every travel agent intuitively and in a standardized way through all stages of searching, consultation, and booking. We also support seamless switching between agencies for consultations, along with multiple language and currency settings. In addition, our single sign-on (SSO) capability allows access directly from your desktop or web applications.

You control the portfolio across all agencies and configure booking functions for your affiliated partners. We set up the required back-office connections for you. Based on our extensive experience, we offer a wide range of control options — including your own terms and conditions, exchange rates, logos, and more. We are happy to incorporate your specific requirements and provide tailored solutions.

... useability

... consultation

... content

CRUISEA impresses with a self-explanatory user interface that intuitively guides you through requirements analysis, product comparison, and the booking process. Extensive training is not required, and no installation is needed — CRUISEA is accessed directly via a browser link.

To ensure a consistent and high-quality level of consultancy, CRUISEA provides all the information you need for professional customer service — no additional catalogues, no searching across multiple systems. CRUISEA gives you access to all products and prices for every departure, ensuring you are fully prepared for every sales conversation. We make offers transparent and comparable. Customer offers can be conveniently created as PDFs using standardized templates.

We provide you with an extensive database containing all customer-relevant information — from ship details and cabin descriptions to included services and pre-contractual information. Everything is available in CRUISEA. In addition, you can manage and control this content independently via our administration area.

CRUISEHOST offers you this solution for your website:

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... integration options

... steering options

To ensure that you and your affiliated agencies are represented online with a professional homepage, we help you choose the right package. Whether full website solutions, iframe integrations for affiliated agencies, UID codes, or special email routing — we are happy to advise you and find the optimal setup for your organization.

In the background, you centrally manage the portfolio for all agencies and control the corresponding sub-booking functions. Through our content management system, you conveniently define the look and feel of your website, ensuring a consistent and uniform online presence across all affiliated agencies.

... choice

... content

... up-to-date

Whether in system functionality or content, we maintain a strong and continuous development cycle to implement your technical requirements and deliver high-quality content. Share your requirements with us — we’ll be happy to turn them into solutions.

We enrich your website with all customer-relevant information — including transparent tariff comparability, pre-contractual information, ship details, and included services. High-quality content is a key factor in supporting your customers throughout the research and booking process.

We place the highest importance on data quality. Wherever possible, our goal is to connect directly to cruise line booking systems. Where direct connections are not available, prices and availability are imported from the cruise lines several times per day. Any changes to cruise details are updated promptly by our dedicated content team.